I had a similar experience.

I bought an older rifle with a Leupold 3X9 Gold ring mounted on it from a buddy at work. This was 1996. The optics were foggy. I called up the factory in Aloha and asked them if it was covered under warranty. They asked for the serial number and said WOW that’s an older scope ( 1968 ) and yes it’s covered. It took them less than three weeks to repair and it’s just like brand new.

I’m sold on any company that treat me like this. Beside I like the field of view on the scope.

 

I had a pair of 10x40 binoculars. I dropped them hunting and they went double vision. I sent them off to Leupold and they sent me a new pair for free. Them in the haste to chase a buck they got left on the hood, as we sped off, they hit the road at about 40 mph :depressed: and broke in half on the center pivot. I sent them in and they fixed them for $100. Last year I lost one of the eye cups, I called and they sent me 2 new ones free.

Leupold has great customer service and they stand behind their product. I have managed to ruin these binoculars twice and I am out $100 to fix them twice. I will always be a Leupold fan. The binoculars have never fogged up.

My rifle scopes or spotting scope hasnt broke or fogged up, which is perfect :smile:

 

Well in 1960 I bought a 4x Leo scope. In 1998 it started fogging up inside--- so I sent it in to see what they could do. 1998 - 1960 = 38 yrs.

Shortly thereafter a customer service rep phones me and says, shiiat this is a really old scope --I don't think we have parts for it anymore, how about I just send you a new scope, unless you are really attached to it?????

I said do whatever you can I don't have a preference.

It was returned shortly thereafter as good as new --maybe better.

Top that Swvoraski (sp)!!!!!

My son paid $$$$$$$$ for Swvoraski (sp) binocs and had nothing but problems dealing with the New York reps --- he said never again!!

Leuopold about the best thing you Oreo's got going,,, :tongue: :grin:

 

Had the exact same experience as Periwinkle, except I went directly to the front desk at the factory itself.

A very old 2x7 (early 60's)...couldn't replace the parts, so they replaced the entire scope...I had it on my doorstep in 2 days!!!

kyle

 

Leopold, Gerber, Kershaw and Danner to name a few. I think we have it pretty good.

Wish Kimber was still here.

 

My father gave me a 3x9 leupold scope that is older then me. The cross hairs were starting to stick a little so I sent it into Leupold, they not only put new cross hairs in the scope, but also cleaned & replaced every part and piece of the scope that did not meet their standard at no charge! Great Outfit!!!!