I thought I'd document some of the frequently asked questions in my mail box.
How do I get a picture by my name? (avatars)
Help! I forgot my user name and password information!
Please go to the login page, and find the lost password function.
Fill out the email address that you registered with, and the password and user information will be sent to you in a few minutes. (remember to use your Login, not your Moniker)
Help! When I try to login, it takes me to the next page, and says I am not logged in!
This is most likely caused by the Web Browser drawing pages from either a
local disk cache or a cache at the ISP or Firewall level. Windows XP users
could also be experiencing trouble with the default "Personal Firewall"
sofware. Other such similar "Personal Firewall" software (Zone Alarm Pro
for example) could cause similar problems.
Resolution (look for your browser for specific instructions):
Internet Explorer through Version 5 Series:
* Select Tools -> Internet Options -> Temporary Internet Files section
* Click "Settings" and enable the option "Every visit to the page".
NOTE: Now is a good time to limit the number of megabytes that Internet
Explorer has to store pages on your hard disk; its default is 1% of your
total hard disk size. Consider reducing that down to 10 Megabytes at this
time.
* Click "OK"
* Click "Delete Files"
* Click "OK"
Note that Microsoft has identified a bug with this version of IE that
causes it to ignore cookies set by 'two-letter domains' as noted in this
Microsoft Knowledge Base article:
<
http://support.microsoft.com/default...76>Internet
Explorer Does Not Set a Cookie for Two-Letter Domains If you are using
Internet Explorer 5 you will need to make the changes outlined in the
article if you are having trouble with a two-letter (.cc, .nu, etc.) domain.
Internet Explorer Version 6 Series
* Tools -> Internet Options Privacy Tab
* Click "Advanced"
* Ensure settings are the following:
* -> "Override automatic cookie handling" - CHECKED
* -> First party Cookies: ACCEPT - selected
* -> Third-party Cookies: BLOCK - selected
* -> "Always allow session cookies" - user discretion
This allows the UBB.classicT software to work as designed while still
blocking potentially malicious third-party cookies.
In addition, the UBB.classicT software cannot exist within a frameset.
Internet Explorer often sees the UBB.classicT within the frameset as a
"third party" and will block the cookies.
Note that Microsoft has identified a bug with this version of Internet
Explorer which causes it to ignore cookies set by 'two letter' domains as
noted in the Microsoft Knowledge Base article listed above - Internet
Explorer 6 Service pack 1 addresses this issue, more detail is available
here: <
http://support.microsoft.com/default...Q328548>How
to Obtain the Latest Service Pack for Internet Explorer 6 If you are using
Internet Explorer 6 you will need to install SP1 if you are having trouble
with a two-letter (.cc, .nu, etc.) domain.
Netscape:
* Select Edit -> Preferences -> Click the '+' next to "Advanced"
* Select "Cache"
* Menu on the right says "Document in cache is compared to Document on
network:"
* ->"Once Per session"
* ->"Every time"
* ->"Never"
* Choose "Every Time"
* Click "OK"
Windows XP users with "Norton Personal Firewall" software, or similar
(adding a trusted site):
* Open NIS.
* Click Options.
* Click Internet Security (or Personal Firewall).
* Click Advanced Options.
* Click the Web tab.
* Click Add Site. A new site/domain box appears.
* Enter the url of the site that you want to receive the referrer
information and click OK. That site name appears in the left frame of the
Advanced Options window.
* Click the name of the new site.
* Click the Privacy tab.
* Check the "Use these rules for..." box.
* Change the Referrer from "Block" to "Allow."
* Click Apply, and then click OK.
* Click OK to close the Options window.
Thanks to Lisa_P at Threadsdev for these!
If you wish to disable all filtering: Click on custom settings and make
sure enable privacy is checked. Then click on the Custom Level tab. Under
Confidential settings select medium. Under Cookie Blocking select
None:Allow Cookies. Do not place a check mark next to Enable Browser
Privacy. Place a check mark next to Enable Secure Connections (https).
Click OK and you're all set. Thanks Bob P.!
Additional Information:
Check your local computer's clock. If it is inaccurate, please reset it to
your current local time, clear out your browser cache, clear out any
cookies set by the site, and try again.
If you are using a cable modem, please contact your cable modem provider to
discuss the page cache that they may be running on the system. Be prepared
to use an alternate provider (dial up) as a test of the page cache if they
are indeed running one. Many hosts with cache systems claim that they are
'transparent' when that is not the case.
Also know that many large ISPs around the country will run cache servers
that only clear out at scheduled intervals. This can affect performance
regionally and make content fail to show up correctly for your users in
these areas where the cache has not cleared for a while.
Help! I need to update my e mail address!
Please see
The Tutorial on updating e mail addresses.
Help! I can't upload a picture to ifish!
Go to the top of the page and click "Picture Upload" ... follow the instructions on that page. After the picture is uploaded, below the picture will be a box titled "UBB Code". You can copy that directly into your post to display your picture. Note that it has [img] at the start and [/img] at the end. If you paste that into the "IMAGE" dialog, you'll end up with double image tags displayed in your post.
Help! How do I get a little picture by my name?
Click on "What is an avatar?" Please note that you must have at least 15 posts before adding an avatar. If you would like a permanent place for your avatar, you may write me to upload it to ifish.
Help! How do I change my user information?
Look for the gold button on ifish that says, "Profile." There, you may add all kinds of information, check your private messages, and update your e mail address. You may also change your password here, to make it easier to remember. Remember, if you update your e mail address, be very careful when spelling it. When you change your e mail address, you will be given a new password for your security. Don't panic! It will be sent to you, promptly.
Help! When I use the back button on ifish, it takes me to a page that looks to be days old!
Yeah, we know! <img border="0" title="" alt="[Smile]" src="/forum/images/graemlins/smile.gif" /> The makers of the UBB software claim that this is a known Internet Explorer bug.
What I do, to solve this problem, is not use the back button. Instead, I go to the drop down menu at the bottom of the thread, make sure whatever forum I am reading is selected, and hit "go fish". That takes you to a fresh, live copy of the latest UBB threads on that forum.