Contractor did a poor job..What to do?? Part 2

[redfish89]

Hey Guy's,

An update: For those of you that were responding and looking at my original post this is the latest.

The concrete contractor finally came out. He told me they are out of options and would need to replace about 1/3 of the total project.
He asked me what I thought and I said," replace or full refund." Then he said, " he was going to puke at the fact I would Ask for a full refund." I said then fix it!!! I could tell he wanted to just walk away with a little cash settlement.
Basically, the area that need replacement is around a pool deck with imported slate couping around the edge of the pool. Pics to come soon.
What I want is it to be fixed!! I'm not confident in this contractors ability to fix it.
Any suggestions?
Thanks for reading my plight.



spots like this are all of the concrete



control joints are not straight or even

[Pink Salmon]

Pic#1 I don't know what those would be caused from.
Pic#2 Not saying it is but that could be from the chemicals they put in the concrete, they look like "hot spots" it means the concrete wasn't mixed well enough.
Pic#3 The joints are placed where they think it will crack, I don't see what you mean by the joints are not straight. Are they straight from point to point I can't tell from that pic. But they are definatly not evenally place.

Redfish sorry you're going through this, I hate to see finishers doing shotty work.

If you are not truelly satisfied with the out come, I would go after him to replace all of it especially if those spot are all through that slab like. And those joints just don't look very good.

[Fshklr]

Originally Posted by redfish89

Hey Guy's,

An update: For those of you that were responding and looking at my original post this is the latest.

The concrete contractor finally came out. He told me they are out of options and would need to replace about 1/3 of the total project.
He asked me what I thought and I said," replace or full refund." Then he said, " he was going to puke at the fact I would Ask for a full refund." I said then fix it!!! I could tell he wanted to just walk away with a little cash settlement.
Basically, the area that need replacement is around a pool deck with imported slate couping around the edge of the pool. Pics to come soon.
What I want is it to be fixed!! I'm not confident in this contractors ability to fix it.
Any suggestions?
Thanks for reading my plight.



spots like this are all of the concrete



control joints are not straight or even

#1...is caused from low spots while troweling and the surface wasn't even...so ithe low spots didn't get the same force applied to the surface and now has cupped spots and no exposed aggregate.

#2...not the prettiest control joints for sure and it is just extra cream that's been pushed out along the joints..the joints are fine as far as effectiveness, but rather unsightly for sure..you could go either way but livable to an extent... they applied the release agent way to soon, before the fine touches were finished/or again the low spots didn't get the same pressure and the top mix wasn't able to stick.

#3...ouch that angle pic sucks..for the price you paid....something needs to be done, unfortunately the main body of work does look okay..but the finish is where the $$$ are at and effects the overall appearance .

keep the pressure on him.
As said that is one hell of a fix trying to save the tile...like it or not the best soultion may be to take $$$...the repair could end up damaging far more than the appearance you have now and create a far more headache than your current one.

get some quotes from a couple other contractors to see what it will take to replace/resolve the situation.

Best of luck for you.

[redfish89]

Thanks for the replys
pic 1 is an example of where they tried sanding and then putting acid on. As you see it didn't work
I have gotten other bids and most of the other contractors don't want to touch it around the pool couping so their quotes are almost as much as my original costs. The cost of cutting or hammering out the concrete around the pool is where a lot of the cost come from. Also, halling out and disposing of the material. Lots of Money!!!
I really don't have faith in my current contractor. But, he should have to fix his mess up...
Thanks again for all your feedback...

[Space]

If that is the quality of the work the contractor said was acceptable the 1st time what would give you the idea it will be different the 2nd time.

Put everything in writing. All your correspondence should be through email. Document everything.

Be sure to spell out just what you want and how you expect it to look. Also, give a time frame for the repairs to be completed.

This might be the most important part of all. Speak to an Attorney who is knowledgeable. It will be well worth the money to know exactly what verbiage the law will up hold in a contract.


Space

[redfish89]

Space, great advice!!!!! I have no confidence in this contractors ability to fix the job. He sucked the first time and I think he will suck again.