Re: Refund for unused services - non contractual - legal opinion?
I think you said it yourself, "no contract". If you didn't have an agreement that covered refund of a deposit or downpayment, it's unlikely that you'd have any ammo. Certainly it would be good business practice for the money to be refunded if the cancellation were timely. What is "timely" isn't very specific. If it was enough time for the business to find a new customer and avoid any loss, that would be "timely". It varies from industry to industry. Consider earnest money in a home purchase where delay in a sale costs interest, which would be very different from a deposit on a custom built fishing rod or landscaping a new yard where the losses could easily be recovered. Ultimately it would be considered a matter of equity by a court - if it is patently unfair for the business to retain the money, they would order it returned.
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