OCEAN Saltwater Sportsmen's Show 2012

Go Back   www.ifish.net > Ifish Fishing and Hunting > The Salty Dogs

Reply
 
Thread Tools Display Modes
Old 06-03-2006, 01:39 PM   #1
Moldy Mike
Steelhead
 
Join Date: Jan 2003
Location: Sweet Home Or
Posts: 468
Default Good customer service from Staff Jennings!!!

Yo Dogs,
A week ago Thursday after coming in from Halibut fishing I noticed a "click-click-click" sound coming from the 275 Merc Verado hanging on the back of WIDE LOAD . After some diagnoses it was decided that there was something seriously wrong!! I called Staff Jennings in Eugene and they advised me to "bring her in". I hauled her to Eugene and they were waiting for me when I got there. All the mechanics jumped in as soon as the trailer stopped moving! :smile: :smile:. To make a long story short it was found to be a broken gear in the lower unit . Marl the manager at Staff told me "Mercury will take care of it". . Mercury sent a brand new lower unit and it was installed and running exactly a week after she rolled into the shop!!! That was including the long holiday weekend!
So This elongated post is a great big "GOOD ON YOU GUYS" at Staff Jennings in Eugene and also Mercury back East. Thanks Guys!! Fish ON!! MM
__________________
Mike
Moldy Mike is offline   Reply With Quote
Old 06-03-2006, 03:06 PM   #2
Jennie@ifish
AdminiMom
 
Jennie@ifish's Avatar
 
Join Date: Apr 2000
Location: North Coast
Posts: 97,961
Default Re: Good customer service from Staff Jennings!!!

"Fish on!"
much better than

"Motor all gone!"

Nothing worse than a motor in the shop just as the fishing heats up!

I've been there!
__________________
The goal in Life's Journey is not to arrive at the grave safely in a well preserved body, but rather to skid in sideways, totally worn out, shouting "whooo hoooo (!) what a ride!"
Jennie@ifish is offline   Reply With Quote
Old 06-04-2006, 08:21 AM   #3
Moldy Mike
Steelhead
 
Join Date: Jan 2003
Location: Sweet Home Or
Posts: 468
Default Re: Good customer service from Staff Jennings!!!

bump
__________________
Mike
Moldy Mike is offline   Reply With Quote
Old 06-04-2006, 08:11 PM   #4
Muddy Water
Steelhead
 
Join Date: Oct 2003
Posts: 243
Default Re: Good customer service from Staff Jennings!!!

That kind of service is unheard of. I'll keep them in mind.
__________________
Breakin' waves.
Muddy Water is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Cast to



All times are GMT -8. The time now is 04:32 PM.

Terms of Service
Page generated in 0.05579 seconds with 10 queries